ING Bank Śląski S.A. Review 2015

ING Bank Śląski S.A. in 2015

ING Bank Śląski S.A. stands for successful strategy implementation; our strategy is confirmed with our 2015 results – both commercial and financial ones. Yet, ING is first and foremost a bank open to clients – a bank that empowers clients to take accurate financial decisions.

Małgorzata Kołakowska, CEO

Małgorzata Kołakowska - Prezes Zarządu ING Banku Śląskiego

Help in life,
Help in business

People come first, clients and employees. Operational excellence follows. We believe that success in business and good financial results will come only when both those conditions are met.

Strategic goals of ING Bank Śląski S.A.

Welcoming new clients and
raising volumes

Boosting sale of lending

Keeping top-notch
customer service

Translating business
actions into Bank’s
financial performance

Strategy united and entwined with the Bank’s philosophy

Viability and diversity of tools and products offered by ING Bank Śląski S.A. are the primary drivers of our recognition by the market

Employees count – only sufficiently motivated employees can help clients handle their day-to-day needs


ING Bank Mobile

ING Business

Over 42 thousand corporate clients

over 800 ATMs

395 branches with self-banking zones

over 800 CDMs

ING Express

Modern outlets

Mutual funds

Term deposits


ING Direct Business Credit

Commercial results

We are the bank of the first choice for more and more clients

Bank clients
Current accounts - retail clients
Current accounts - corporate clients
Loans *
Deposits *
Market value of ING Bank Śląski S.A.

Business success affirmed with solidified market position and numerous awards

Share in the household deposits market
in 2015


rise y/y
Share in the household loans market
in 2015


rise y/y
Share in the
corporate deposits market
in 2015


rise y/y
Share in the
corporate loans market
in 2015


rise y/y
Portfele Wprost 2015
"2015 Wprost Wallets" award
in the Internet banking and
mobile applications category
Wprost weekly
2 awards for the “It's people that count” campaign
in the Best internet image campaign and Branded
content categories
IAB Mixx Awards
Laureate in the CSR category
for the project enabling communication with the deaf
Banking and Insurance World Leaders competition
Bank of the Year in Poland title
The Banker magazine

Financial results

That the strategy operated by the Bank is effective is proven by the lasting incremental financial results, accompanied by high stability and safety of funds

Financial results of ING Bank Śląski S.A. Group – Revenue (PLN million)
Financial results of ING Bank Śląski S.A. Group – Net profit (PLN million)
Financial results ING Bank Śląski S.A. Group - Balance sheet total (PLN million)
Financial Results of ING Bank Śląski S.A. Group – ROE
Financial Results of ING Bank Śląski S.A. Group – ROA
Financial Results of ING Bank Śląski S.A. Group – Total Capital ratio

Social responsibility

We feel responsible for the standards we have – how we act and whom we cooperate with.


We take care of the community in which we operate. We engage in social initiatives and support financial education of our clients.


We elevate our employees’ ecological sensitivity.


We create a friendly and flexible work environment that stimulates cooperation and is dialogue-oriented.


We are a modern bank present in all segments of the market. We are client-centred.